FAQ 2017-05-09T12:22:38+00:00

General terms and conditions

Waterworld Strand is closed from 2 May – September 2017

Open Times

Open times

Closed for winter until September

Weekdays*
1 – 6 PM

*CLOSED MONDAYS DURING SCHOOL TERM

Weekends
9 AM – 6 PM

WC school and public holidays
9 AM – 6 PM

All Day Admission

General admission

2017/2018 season

One hour
R80

One hour spectator
R15


Two hours
R95

Two hours spectator
R25


All-day pass
R135

All-day spectator
R85

Admission

Safety

Children must be accompanied by an adult at all times

Life jackets are available for use

Lifeguards are on duty at all times

First-aid-trained person on premises

Disclaimer

Waterworld Strand is not responsible for any loss, damages or injuries incurred whilst on the premises

Parking

Parking

Waterworld Strand has no designated parking spaces

Public/municipal parking is available at the beach front and is subject to available spaces

Tables

Tables

Indoor tables have priority reservations for groups and parties

Any available tables thereafter will be allocated on a first-come-first-served basis

Not Permitted

Not permitted

No alcohol

No glass items – bottles or glasses

No music and entertainment

No animals

No fireworks and flammables

No weapons

Attractions

Party and group terms and conditions

You can bring

You can bring

The cake, party packs, eats and drinks

Paper plates

Paper cups

Paper napkins

Tablecloths

Decorations (e.g. streamers, balloons)

Do not bring

Do not bring

Music

Entertainment (e.g. face painting)

Alcohol

Fireworks

Weapons

Flammables (other than birthday cake candles and lighters)

Glass items

Dogs

Weather

Weather

In the event of bad weather:

1. Postpone to another date that suits both parties

2. Come anyway – the water is solar heated, and undercover seating is available

3. Cancel with full deposit refund

SEE BELOW FOR CANCELLATIONS, CHANGES AND REFUNDS

Party prices

  • A minimum of 10 children or a minimum fee of R800 for 2 hours
  • R15 fee for spectators / non-riders
  • The parents and grandparents of the birthday child have free entry
  • Prices are inclusive of all facilities at the venue
  • Please note that 60% of your entire group must pay the party rate of R80
  • Prices valid from 1 May 2017

Party times

Weekends, school and public holidays

Three 2-hour time slots are available for parties:

  • 9.30 – 11.30 AM
  • 12.30 – 2.30 PM
  • 3.50 – 5.30 PM

Term time – September to April

  • Any time from 1 PM for 2 hours (closed Mondays)

Party tables

  • Party tables are reserved in the undercover area
  • Party tables can be set up 30 minutes before the start time
  • Party tables are allocated based on the number of confirmed watersliders attending the party
  • There is plenty of seating in and around the venue for spectators

Payment

  • A 50% deposit via EFT is required to secure a booking
  • The balance is payable on the day at the venue
  • Discounted group rates are only applicable to bookings confirmed with a 50% deposit
  • Credit card facilities are available at the venue

Changes and refunds

  • Final number of children to be confirmed 3 days before the party date (for table allocations)
  • Change in party date allowed up to 7 days before party date
  • No refunds if cancelled within 7 days before the party date (unless weather unsuitable on the day)
  • Table allocation will not be increased to accommodate additional children on the day