General terms and conditions
Waterworld Strand is open for summer 2018/9!
Open times
September – April
Western Cape school and public holidays
9 AM – 6 PM, Monday – Sunday
Weekends
9 AM – 6 PM
School Term Weekdays
CLOSED ON MONDAY DURING THE SCHOOL TERM
1 – 6 PM
Closed on Christmas Day
General admission
2018/2019 season
One hour
R90
One hour spectator
R20
Two hours
R105
Two hours spectator
R25
All-day pass
R150
All-day spectator
R90
Safety
Children must be accompanied by an adult at all times
Life jackets are available for use
Lifeguards are on duty at all times
First-aid-trained person on premises
Disclaimer
Waterworld Strand is not responsible for any loss, damages or injuries incurred whilst on the premises
Parking
Waterworld Strand has no designated parking spaces
Public/municipal parking is available at the beach front and is subject to available spaces
Tables
Indoor tables have priority reservations for groups and parties
Any available tables thereafter will be allocated on a first-come-first-served basis
Not permitted
No alcohol
No glass/breakable items – bottles or glasses
No music and entertainment
No animals
No fireworks and flammables
No weapons
PLEASE NOTE THAT YOU CAN BE CHARGED A LEVY FOR DELIBERATELY IGNORING THE RULES
Party and group terms and conditions
You can bring
The cake, party packs, eats and drinks
Paper plates
Paper cups
Paper napkins
Tablecloths
Decorations (e.g. streamers, balloons)
Do not bring
Music
Entertainment (e.g. face painting)
Alcohol
Fireworks
Weapons
Flammables (other than birthday cake candles and lighters)
Glass or breakable items
Dogs
Weather
In the event of bad weather:
1. Postpone to another date that suits both parties
2. Come anyway – the water is solar heated, and undercover seating is available
3. Cancel with full deposit refund
SEE BELOW FOR CANCELLATIONS, CHANGES AND REFUNDS
Party prices
- A minimum of 10 children or a minimum fee of R900 for 2 hours
- R20 fee for spectators / non-riders
- The parents and grandparents of the birthday child have free entry
- Prices are inclusive of all facilities at the venue
- Please note that 60% of your entire group must pay the party rate of R90
- Prices valid from 1 May 2018
Party times
Weekends, school and public holidays
Three 2-hour time slots are available for parties:
- 9.30 – 11.30 AM
- 12.30 – 2.30 PM
- 3.50 – 5.30 PM
Term time – September to April
- Any time from 1 PM for 2 hours (closed Mondays)
Party tables
- Party tables are reserved in the undercover area
- Party tables can be set up 30 minutes before the start time
- Party tables are allocated based on the number of confirmed watersliders attending the party
- There is plenty of seating in and around the venue for spectators
Payment
- A 50% deposit via EFT is required to secure a booking
- The balance is payable on the day at the venue
- Discounted group rates are only applicable to bookings confirmed with a 50% deposit
- Credit card facilities are available at the venue
Changes and refunds
- Final number of children to be confirmed 7 days before the party date (for table allocations)
- Change in party date allowed up to 7 days before party date
- No refunds if cancelled within 7 days before the party date (unless weather unsuitable on the day)
- Table allocation will not be increased to accommodate additional children on the day